Airbnb cleaning contract: what to include
Thirteen clauses that settle the arguments cleaning companies and hosts actually have: what a clean includes, who pays for linen, late cancellations and damage.
| # | Clause | What it settles |
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| 1 | Parties and properties | Who the agreement is between, and the address of every property it covers. |
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| 2 | Scope of each turnover | What a standard clean includes, room by room. Attach the property checklist so there is no argument about what "clean" means. |
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| 3 | Linen and laundry | Who supplies linen, who launders it, and what happens when stock runs short. |
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| 4 | Supplies and restocking | Which consumables you restock, who pays for them, and how they are billed. |
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| 5 | Pricing | Price per turnover for each property, plus deep cleans, extra hours and same-day surcharges. |
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| 6 | Scheduling and booking sync | How cleans are scheduled: from the host’s booking calendar or PMS, with how much notice for changes. |
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| 7 | Cancellations | What you charge when a clean is cancelled late or a guest checks out late. |
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| 8 | Access and keys | How you get in (lockbox, smart lock, codes), and who is responsible for lost keys. |
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| 9 | Damage and missing items | How you report damage, with photos and a deadline, so the host can claim from the guest. |
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| 10 | Proof of work | What photos you take after each clean and how the host receives them. |
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| 11 | Insurance | The liability insurance and bonding you carry, with a certificate on request. |
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| 12 | Payment terms | How and when you invoice, payment due dates and late fees. |
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| 13 | Term and termination | How long the agreement runs and the notice either side gives to end it. |
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General information, not legal advice. Have a local lawyer review your final agreement.
The clause that prevents most disputes
Clause 2. Most "the clean was bad" complaints are really "we never agreed what the clean includes". Attach a checklist for each property to the contract, and update it when the property changes. The free checklist generator builds one in seconds.
Make damage reporting a deadline
Hosts usually have a limited window to claim guest damage from the platform. Agree that your team reports damage with photos within a set time after the clean, so the host can claim in time.
Questions
Do I need a written contract for Airbnb cleaning?
You should have one. A written agreement settles what a clean includes, who pays for what and how damage is reported before there is a dispute.
Can I use a template?
A template is a starting point. Have a local lawyer review the final version, because contract and employment rules differ by state and country.
How do I prove what a clean included?
Attach a checklist per property to the contract and take photos at the end of every clean. Turnover Check builds that checklist from the listing and keeps photos with each job.
See your own properties on the sheet
Book a 20-minute call. Send us a few listing links beforehand and we will show you their checklists built, live.